Terms of Use

By accessing our website or engaging our services, you confirm that you have read, understood, and agree to be bound by these terms. If you are accepting on behalf of a company or other legal entity, you represent that you have the authority to bind that entity.

Finascale provides outsourced finance operations, embedded finance specialists, and finance automation and ERP implementation services. Our work is advisory and operational in nature.

We do not provide statutory audit services, tax filing as a licensed agent, legal advice, or investment advice. Where these are required, we work alongside your external auditors, tax agents, legal counsel, or regulated advisors.

Each client engagement is set out in a statement of work or service agreement covering scope, deliverables, timelines, fees, and payment terms. Fees may be structured as a monthly retainer, a fixed-price project, or on a time-and-materials basis.

Unless the engagement states otherwise, invoices are payable within 14 days of issue. Late payment may result in suspension of services and reasonable recovery costs.

To deliver effectively, we rely on the client to:

• Provide timely and accurate financial, operational, and contractual information
• Grant appropriate access to systems, tools, and personnel
• Nominate a point of contact empowered to make decisions
• Review deliverables and provide feedback within agreed timelines
• Comply with all applicable laws and internal approvals

Both parties will treat information exchanged during an engagement as confidential and use it only for the purpose of delivering the services. Confidentiality obligations continue after the engagement ends. This clause does not apply to information that is public, independently developed, lawfully received from a third party, or required to be disclosed by law or regulator.

Deliverables produced specifically for the client under an engagement, such as financial models, close checklists, and reporting packs, are owned by the client upon payment of the applicable fees.

Finascale retains ownership of its underlying methods, frameworks, templates, tools, and know-how, including any pre-existing materials and general improvements developed through delivery. Clients receive a non-exclusive, perpetual licence to use these as embedded in their deliverables.

We will perform our services with reasonable skill, care, and diligence, consistent with generally accepted professional standards for finance operations and advisory work.

Our deliverables rely on information provided by the client and by third-party systems. We do not audit or independently verify this information unless expressly engaged to do so. Except as expressly stated in these terms or an engagement letter, our services are provided without any other warranty, express or implied.

To the maximum extent permitted by law, Finascale's total aggregate liability arising out of or in connection with an engagement is limited to the fees paid by the client to Finascale for the services giving rise to the claim in the twelve months preceding the event.

Neither party is liable for indirect, incidental, consequential, or punitive damages, or for loss of profits, revenue, data, or business opportunity. Nothing in these terms limits liability for fraud, willful misconduct, or any other liability that cannot be limited by law.

Either party may terminate an engagement for material breach that is not cured within 30 days of written notice. Retainer engagements may be terminated for convenience on 30 days' written notice unless the engagement letter states otherwise. On termination, the client will pay for services performed up to the termination date and Finascale will hand over completed deliverables and reasonable transition support.

You may use this website for lawful purposes only. You agree not to attempt to gain unauthorised access, disrupt the service, or use the website in any way that infringes the rights of Finascale or a third party. Content on the website is provided for general information and does not constitute professional advice.

These terms are governed by the laws of the United Arab Emirates. Any dispute arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates, unless the applicable engagement letter specifies a different governing law and jurisdiction.

We may update these terms from time to time. Updates will be posted on this page with a revised "Last updated" date. Continued use of our website or services after changes indicates acceptance of the revised terms.

Questions about these terms or an engagement should be sent to hello@finascale.com.