Privacy Policy

Personal information

We may collect personal or business-related information that you voluntarily provide when you:

• Register for a service or account
• Submit financial, operational, or commercial data
• Communicate with our team or attend recorded calls
• Download resources, respond to surveys, or join events
• Participate in marketing or partnership activities
• Engage with us in any other reasonable course of business

This may include, among others:

• Name, email address, phone number
• Company name, job title, location
• Financial, customer, supplier, or employee data you submit to us
• Information shared via forms, uploads, or platform messaging
• Other information reasonably required to conduct business

Automatically collected information

When you use our website or platform, we may automatically collect:

• IP address, browser type, and operating system
• Device data and access logs
• Navigation paths and page interaction data
• Referring URLs
• Cookies or similar technologies (see Section 07)
• Other technical data generated through reasonable use of our services

We may use your information to:

• Provide, maintain, and improve our services
• Analyze usage trends and financial performance
• Record and review interactions for quality and delivery
• Communicate with you about your account or project
• Send updates, newsletters, or promotional content
• Ensure compliance with applicable laws
• Prevent fraud or unauthorized access
• Any other purpose reasonably required in the course of business

We may record calls (including video meetings) and retain written interactions for accountability, service delivery, training, and quality assurance. By participating in a call or engaging with our services, you consent to such recordings.

We may share your information with:

• Trusted service providers supporting our delivery (file storage, communications, analytics)
• Promotional or affiliate partners, when collaborating on content, events, or campaigns
• Legal or regulatory bodies, if required under applicable law
• Professional advisors such as legal or financial consultants
• Counterparties in connection with a business transaction such as a merger or acquisition
• Any other third party where disclosure is reasonably necessary in the course of business

We retain personal and business data for as long as necessary to fulfil our obligations, maintain accurate records, comply with applicable legal and financial regulations, or as otherwise reasonably required for our ongoing business operations. We generally retain client data for at least two years from the conclusion of service, or longer if required.

Depending on your jurisdiction, you may have the right to:

• Access the data we hold about you
• Request corrections
• Request deletion of your data
• Restrict or object to data processing
• Withdraw consent (where applicable)
• Lodge a complaint with a relevant authority

To exercise any of these rights, contact us at hello@finascale.com.

We use cookies and similar tools to improve user experience, understand website usage, and monitor marketing performance. You can adjust cookie settings in your browser at any time.

Finascale serves clients across Europe, the United States, and the GCC. Your data may be processed in jurisdictions outside your own. We apply appropriate legal and security safeguards to protect your data in line with international standards.

We may update this policy periodically. Any updates will be posted here with a revised "Last updated" date. Continued use of our services after changes indicates acceptance.

If you have questions, concerns, or requests related to this Privacy Policy, contact us at hello@finascale.com.